Academic Support Information


Services Available

We appreciate that sometimes students may need some extra support with their classes, whether it is assistance with class content and material covered, or help with study skills and time management. Academic support can be vital to a student’s success and we are here to help! Academic support is available in a variety of areas:

  • One-on-one tutoring
  • Peer tutoring
  • Study groups
  • Study plans
  • Time management skills
  • Test administration

Contact the Student Resource Center for further information / 423-493-4170


Disability Accommodation Services

If you need special accommodations because you have a disability, we can assist you. We provide academic accommodations in an atmosphere of confidentiality and respect.

Policies & Procedures for Acquiring Services

The Academic Support Office works with students with disabilities to determine their needs and find solutions for them. Here is the procedure to request accommodations:

  • In college the student is responsible for initiating the accommodations process.
  • For a smooth transition contact the Student Resource Center-Academic Support Office prior to enrollment at / 423-493-4376
  • Upon arrival to campus, residential students should contact the office to make an appointment within the first week of school for each semester
  • Residential and online students should complete the Disability Accommodation Service Request Form at the following link:
  • Before accommodations can be granted, the student must provide documentation and diagnosis of the disability from a qualified professional (see notes below); therefore it is recommended that the residential student brings this documentation with them for their initial appointment. Online students can mail this documentation to the Student Resource Center – Academic Support Office.
  • Upon completion of the form and receipt of the required documentation, the staff and the student confer to determine legitimate educational accommodations and to notify the faculty concerned. The Director may refer the student to other professional staff as needed.
  • The Office takes a Faculty Notification Form to each professor, explains the nature of the learning problem and the request for accommodations, and obtains signatures to verify notification and understanding.
  • Documentation is kept in a confidential file in the Academic Support Office.
  • It is the student’s responsibility to contact his/her instructors to activate accommodations and the Academic Support Office will be available for mediation and additional academic services.
  • Residential students need to reactivate the accommodations process each semester to continue services.
  • Online students need to reactivate the accommodations process each online session to continue services

What documentation is needed and who provides it?

  • It is the student’s responsibility to provide documentation for a determination of services.
  • Documentation must be certified by a qualified professional in the relevant area of disability: medical doctor, licensed psychologist, or clinical counselor.
  • Certified documentation must be written on professional stationary, and signed and dated.
  • Documentation must include diagnosis of a physical, psychiatric, or learning disability.
  • For a learning disability, documentation must include testing results and analysis.
  • For a physical disability, documentation must include a description of functional limitations.
  • For a psychiatric disability, documentation must include symptoms and specific needs.
  • Although not required, suggestions for accommodations related to the disability are helpful.


  • Students with disabilities have a right to confidentiality. All information concerning a student’s disability is private. This includes written and electronic records, and written and verbal communications. Confidentiality belongs to the individual. This means that a student is free to disclose anything he or she chooses about his or her disability status, but no one else can. This information is “owned” by the individual with a disability and information can be disclosed only with written permission specifying what information is shared, with whom, and for what purpose. Even with permission, information is shared only on a “Need to Know” basis.
  • If a student discloses his or her disability status to a University employee that person must make the student aware of services provided for students with disabilities. This applies to medical, psychiatric, or learning disabilities. Please refer students to the Student Resource Center

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Academic Support

Donovan Johnson



Student Resource Center - LRC Library

Tennessee Temple University
1815 Union Avenue

Chattanooga, TN 37404

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