Disability Accommodation Services

If you need special accommodations because you have a disability, we can assist you. We provide disability accommodations in an atmosphere of confidentiality and respect.

Policies & Procedures for Acquiring Services

The ADA Coordinator works with students with disabilities to determine their needs and find solutions for them. Here is the procedure to request accommodations:

  • In college the student is responsible for initiating the accommodations process.  
  • For a smooth transition contact the ADA Coordinator prior to enrollment at tilleyrs@tntemple.edu / 423-493-4376. When possible, it is important for first-time online/ residential students to alert the ADA Coordinator of requests for Disability Accommodations 4-6 weeks prior to initial enrollment.
  • Upon arrival to campus, residential students should contact the office to make an appointment within the first week of school for each semester  
  • Residential and online students should complete the Disability Accommodation Service Request Form at the following link:

The Disability Accommodation Request Form will need to be submitted two weeks prior to every semester of enrollment to authorize release of information to appropriate personnel and to allow sufficient time to make arrangements with instructors for that semester.

  • Before accommodations can be granted, the student must provide documentation and diagnosis of the disability from a qualified professional (see notes below); therefore it is recommended that the residential student brings this documentation with them for their initial appointment. Online students can mail this documentation to Ms. Rebecca Tilley, ADA Coordinator, Tennessee Temple University, 1815 Union Avenue, Chattanooga, TN 37404.
  • Upon completion of the form and receipt of the required documentation, the staff and the student confer to determine legitimate educational accommodations and to notify the faculty concerned. The ADA Coordinator may refer the student to other professional staff as needed.  
  • The coordinator provides each faculty member with a Faculty Notification Form, explains the nature of the disability and the request for accommodations, and obtains signatures to verify notification and understanding.
  • In cases of physical disability, the ADA Coordinator works with Student Development and Facilities to determine the best means to accommodate each student’s needs.  A written plan is developed and maintained by the ADA Coordinator.
  • Documentation is kept in a confidential file in the office of the ADA Coordinator.  
  • It is the student’s responsibility to contact his/her instructors to activate accommodations and the Academic Support Office will be available for mediation and additional academic services.  
  • Residential students need to reactivate the accommodations process each semester to continue services.  
  • Online students need to reactivate the accommodations process each online session to continue services  

What documentation is needed and who provides it?

  • It is the student’s responsibility to provide documentation for a determination of services.  
  • Documentation must be certified by a qualified professional in the relevant area of disability: medical doctor, licensed psychologist, or clinical counselor.  
  • Certified documentation must be written on professional letterhead, and signed, dated within the last three years.  
  • Documentation must include diagnosis of a physical, psychiatric, or learning disability.  
  • For a learning disability, documentation must include testing results and analysis.  
  • For a physical disability, documentation must include a description of functional limitations.  
  • For a psychiatric disability, documentation must include symptoms and specific needs.  
  • Although not required, suggestions for accommodations related to the disability are helpful.


  • Students with disabilities have a right to confidentiality. All information concerning a student’s disability is private. This includes written and electronic records, and written and verbal communications. Confidentiality belongs to the individual. This means that a student is free to disclose anything he or she chooses about his or her disability status, but no one else can. This information is “owned” by the individual with a disability and information can be disclosed only with written permission specifying what information is shared, with whom, and for what purpose. Even with permission, information is shared only on a “Need to Know” basis.  
  • If a student discloses his or her disability status to a University employee that person must make the student aware of services provided for students with disabilities. This applies to medical, psychiatric, or learning disabilities. Please refer students to the ADA Coordinator, Ms. Rebecca Tilley. 

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