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Founded in 1946, TTU has a passion for challenging students
academically and encouraging them to grow in their faith.

Loan Disbursement

Please follow all guidelines below to ensure quick processing of your request.

1. You will need to submit Request for Cash Disbursement Form. This will need to be done every time you request a refund. Because it will need to be signed by the student, we can no longer accept these requests by phone. It may be faxed, e-mailed, or mailed to the appropriate staff infor. Please make sure all information provided on the form is accurate.
Please send all faxes to 423-493-4497.

2. If your Request is received on a Monday, it will not be ready until at least the Thursday after. If your Request is received on a Thursday, it will not be ready until at least the Monday after. This is provided that your financial aid has been applied, charges have been paid, and the request has been approved.
It may take two weeks or more if you requested your refunds to be mailed.

3. It may take a few days or even weeks for your refund to reach you by mail. In the event that a refund is deemed to be "lost in the mail" it will be resent, but not before a waiting p

You will need to submit Request for Cash Disbursement Form. This will need to be done every time you request a refund. Because it will need to be signed by the student, we can no longer accept these requests by phone. It may be faxed, e-mailed, or mailed to the appropriate staff infor. Please make sure all information provided on the form is accurate.
Please send all faxes to 423-493-4497. 

If your Request is received on a Monday, it will not be ready until at least the Thursday after. If your Request is received on a Thursday, it will not be ready until at least the Monday after. This is provided that your financial aid has been applied, charges have been paid, and the request has been approved.
It may take two weeks or more if you requested your refunds to be mailed.

It may take a few days or even weeks for your refund to reach you by mail. In the event that a refund is deemed to be "lost in the mail" it will be resent, but not before a waiting period of at least 14 business days. If you request for a refund to be resent before the 14 business days, you will be charged a stop-payment fee. In the event that you receive duplicate refund checks, you are responsible for destroying one of the refunds (i.e. burn, shred, etc.). If both checks are processed, you will be held responsible for the check balances and any fees incurred.

4. Please be advised that a Priority Processing Fee for overnight mailing of refund checks. This fee has been established at $100 to compensate the University for the cost of shipping and processing.

5. We will no longer be able to give advanced refunds (if your financial aid has not yet been received). There WILL ABSOLUTELY BE NO EXCEPTIONS.

Note: We strive to provide each student with proper and swift customer service. However, due to various reasons, there may be delays in processing Refund Requests. Thank you for your patience.